How to benchmark HR software

Many HR professionals will have undertaken benchmarking programmes to understand and check that their policies and procedures satisfy legal requirements and compare favourably to industry standards around areas such as flexible working, zero-hours’ contracts, and staff benefits.

Many HR professionals will have undertaken benchmarking programmes to understand and check that their policies and procedures satisfy legal requirements and compare favourably to industry standards around areas such as flexible working, zero-hours’ contracts, and staff benefits. Benchmarking HR software – to confirm if an existing solution is still fit for purpose and is being used to its fullest potential, or to understand if a new system would be more appropriate – is less common. But, given that technology has become more critical to HR teams as they continue in their quest to become strategic partners within their organisations, rather than be regarded as the administrative and transaction function of yesteryear, there is a growing need to validate that HR teams’ digital tools are up to scratch.