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Isn’t it time to speak up for better compensation conversations? People managers in every industry, from large and small companies, struggle with the area of employee compensation. Determining pay and leading the subsequent discussions are…

Drawing upon independent research, the report provides valuable insights into the attitudes and concerns of retail professionals in the UK today, as well as a comparison to the UK workforce’s outlook as a whole. It also includes a…

The workplace of the future is arriving now. Changes in technology, culture, and economies are having an impact on the way people work at all levels around the world. These changes have affected both the way employees engage with one…

Unneeded and poorly-run meetings waste time and money. They can often also negatively affect employee morale by making the workplace feel unproductive. Learn ways to make the most of your employees' valuable time with this helpful…

THE REVISED FLSA RULES COULD RESULT IN MILLIONS OF PREVIOUSLY EXEMPT EMPLOYEES BEING RECLASSIFIED TO NON-EXEMPT STATUS, WHICH WILL MAKE THEM ELIGIBLE TO RECEIVE OVERTIME PAY. IS YOUR ORGANIZATION READY FOR THE CHANGE?

In the contact center world, if it’s not right the first time, there isn’t a chance to go back and do it all over again. This isn’t to say that service recovery isn’t effective, but it’s certainly not guaranteed to work, and it absolutely…

As a leader in human resources, you understand how your field has evolved over time from personnel administration that operates in tandem with the payroll function into a strategic and comprehensive Human Capital Management (HCM) think…

Bringing a new employee on board is often an expensive and time consuming process. Leaders and HR spend hours dedicated to processing paperwork, organising equipment and system access, and training new staff that might not even stick…

Aided by the success of Timothy Ferriss’s book, The 4-Hour Workweek, and fueled by limited internal resources and an abundance of service providers, we have become a nation of outsourcers. It’s not hard to understand the attraction. Who…

Hiring the right candidate for a job is a critical decision for any organization. However, the consequences of a wrong hire can be far-reaching and costly, impacting various aspects of a company's operations, culture, and bottom line. The…