HUMAN RESOURCES TECHNOLOGY AND SERVICE DELIVERY TRENDS
For the past two years the sourcing advisory practice at ISG has been increasingly focused on helping human resource technology buyers select and contract for human capital management (HCM) software-as-a-service (SaaS) solutions. The…
Employee benefits trends in the workplace and marketplace: Perspectives from the C-suite and…
As you will see in the results, the employee benefits market is continually evolving. Employers remain in a juggling act of adhering to regulations, improving health, and controlling costs. Results from the show that in the near term,…
Designing and Measuring Human Capital Key Performance Indicators: The Balanced Scorecard Approach
While the field of human capital analytics has been gaining ground over the past 20 years, it still remains largely disconnected from the overall business strategy. Since human capital plays a fundamental role in the creation of value, the…
Top Strategies for Effective Compensation Conversations
Isn’t it time to speak up for better compensation conversations? People managers in every industry, from large and small companies, struggle with the area of employee compensation. Determining pay and leading the subsequent discussions are…
Salary Guide and Market Insight
Drawing upon independent research, the report provides valuable insights into the attitudes and concerns of retail professionals in the UK today, as well as a comparison to the UK workforce’s outlook as a whole. It also includes a…
The Evolution of Work:The Changing Nature of the Global Workforce
The workplace of the future is arriving now. Changes in technology, culture, and economies are having an impact on the way people work at all levels around the world.
These changes have affected both the way employees engage with one…
Effective Meetings in 5 Simple Steps
Unneeded and poorly-run meetings waste time and money. They can often also negatively affect employee morale by making the workplace feel unproductive. Learn ways to make the most of your employees' valuable time with this helpful…
Are You Ready for the New FLSA Overtime Rule?
THE REVISED FLSA RULES COULD RESULT IN MILLIONS OF PREVIOUSLY EXEMPT EMPLOYEES BEING RECLASSIFIED TO NON-EXEMPT STATUS, WHICH WILL MAKE THEM ELIGIBLE TO RECEIVE OVERTIME PAY. IS YOUR ORGANIZATION READY FOR THE CHANGE?
The State of Workforce Management
In the contact center world, if it’s not right the first time, there isn’t a chance to go back and do it all over again. This isn’t to say that service recovery isn’t effective, but it’s certainly not guaranteed to work, and it absolutely…
GAIN A PEOPLE ADVANTAGE WITH ANALYTICS FOR HUMAN CAPITAL MANAGEMENT (HCM)
As a leader in human resources, you understand how your field has evolved over time from personnel administration that operates in tandem with the payroll function into a strategic and comprehensive Human Capital Management (HCM) think…